Last updated 7 September 2026
What this covers
This explains what Hills Educational Consult does with the information you give us when you register a school, buy mock examinations or the BECE Prediction, or order books. It covers this website and the school portal.
What we collect
When a school registers for membership, we ask for and store:
- the school's name, region and delivery address;
- a contact person's name, phone number and email address;
- the number of candidates the school is entering.
When anyone orders books we store the same kind of contact and delivery details.
For every purchase we keep a record of what was bought, what it cost, when it was paid for, the payment reference, and the delivery status.
We never see or store your card number, mobile money PIN, or bank details. Those are entered on Paystack's own payment page and never reach our systems.
Why we hold it
- To give you what you paid for — issuing your Membership ID and PIN, printing and delivering mock papers, and releasing prediction downloads.
- To keep you informed — payment receipts, notice when a mock purchase window opens, and dispatch alerts, sent by email and SMS.
- To keep proper records — invoices and payment history, which we are obliged to retain.
We do not sell your information, and we do not use it for advertising unrelated to the services you have bought from us.
Who else handles it
To run the service we pass certain details to:
- Paystack — to take payment. They receive your email address and the amount, and handle the payment details we never see.
- Brevo — to send email such as your credentials and receipts. They receive your email address and the message.
- Arkesel — to send text messages. They receive your phone number and the message.
- Railway — who host the servers where the records are stored.
Each handles the information only to perform that task for us.
How long we keep it
Payment and order records are kept for at least six years, as tax and accounting practice requires. School and contact details are kept while the membership is active and for two years afterwards, so a returning school does not have to start again. You can ask us to remove details we are not obliged to keep.
Keeping it safe
Traffic to this site and the portal is encrypted. PINs are stored only as a one-way hash, which means nobody — including us — can read your PIN back; if you lose it we can only issue a new one. Records are backed up daily.
Your choices
You can ask us what we hold about your school, ask us to correct it, or ask us to delete what we are not required to keep. Corrections to a contact name, phone number or email address can usually be made the same day — call us.
Service messages such as payment receipts and dispatch notices are part of the service rather than marketing, so they cannot be switched off while a membership is active.
Contact
Questions about this page can go to Hillseducationalconsult@gmail.com or +233 50 479 3858. Our offices are at KNUST, Kumasi and Nungua Estate, Accra.